Trusted by millions. Selling made simple.
Give your old device a new story with a partner you can trust
What do you want to sell?
Free & secure shipping
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Free returns
The easy way to sell
Tell us about your device
A few questions, no account. You get your price in 2 minutes.
Ship securely, for free
We cover shipping and give you full tracking
Our experts take a look
We run a check to confirm your answers, then give you a clear, and transparent offer.
Get paid fast
Once you accept, we send the payment in 1-3 business days. Not happy? Get your device back, free of charge.
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Everything happens in our own factory, under one roof
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Europe’s trusted choice. 3 Million devices and counting.
Frequently asked questions
Start by filling in the sales form on our website. You will get an initial price estimate for your phone.
You can either choose to ship the phone to us or bring the phone to the store unpacked.
If you choose to ship phone to us you will get a printable shipping label that you must use to send your phone to us. We pay the shipping fee.
When shipping your phone pack it carefully and don't include any accessories, such as the charger, headphones or the original box. They don't affect the price and we cannot resell them.
Shipping the phone takes 1–3 business days. Once we receive your phone, we will inspect it within next working day. If the phone's condition matches what you have stated, we will make the payment directly to your bank account without contacting you for confirmation.
If its condition differs from what you have stated, we will contact you with an updated offer, which you can either accept or have us send your phone back free of charge.
The initial price estimate is valid for 2 weeks after you have filled in the sales form, so please send your phone to us within this time.
Before sending us your phone, please ensure that 1. Find My iPhone (FMI) has been switched off. 2. The phone has been erased. 3. Your phone is unlocked, meaning that it is not locked to a service provider. 4. You have removed the SIM card. Once this has been completed, simply pack the phone in a box and padded envelope. Then attach the shipping label we have provided to the package and hand it over to the carrier.
You can also bring the device directly to one of our stores without needing to pack it.
Yes you can. Firstly estimate the condition of your device by filling out our questionaire on our website. After that you will get an estimate for the price of your device and you can bring the phone unpacked to one of our store locations.
You will be paid the next day after your device reaches our warehouse.
If the phone's condition matches what you have stated, we will make the payment directly to your bank account.
If the condition of the device differs from what you have stated, we will contact you with an updated offer,which you can either accept or have us send your phone back free of charge.
The initial price estimate is valid for 2 weeks after you have filled in the sales form, so please send your phone to us within this time.
If you have filled in the sales form but no longer wish to sell your phone to us, you can simply keep the phone and not ship it to us, thus cancelling your sale. If you have already shipped your phone, you may cancel the sale at any time before your phone has moved to the payment queue by contacting our customer service.
If you wish to sell more than one phone, you must fill in a separate sales form for each of them and pack them separately. Our logistics partners permit only one phone per package due to restrictions on the number of batteries per package. Please match each shipping label to the corresponding phone so we can process your sale correctly. And don't worry, we always cover the shipping costs!
Start by filling in the sales form on our website. You will receive an initial price estimate and a prepaid printable shipping label from us. Pack your phone carefully in a box and padded envelope and attach the label. You do not need to send us any accessories. Once we receive your phone it will be checked and inspected. If the phone is in the same condition as stated on the sales form we will proceed with payment. If the phone’s condition does not match the sales form we will contact you with a new price. You can choose to accept the new price or we can send the phone back to you free of charge.
No. In order for us to inspect your phone it must be unlocked from any network service provider. If you suspect that your phone is locked to a provider, then please contact them in order to unlock your phone.
The initial price estimate is calculated based on your description of the phone's condition, as well as the cost of potential repairs. The phone’s model and storage capacity may also affect the price. This price estimate is subject to change upon inspection. If the phone's condition does not match what has been stated on the sales form, you will be contacted with a new price. Please note that the offered price is valid for 14 days after you have filled in the form.
We offer our customers the convenience of trading in their old iPhones towards the purchase of a new device, allowing them to upgrade while receiving a fair value for their previous device.
Unfortunately, we don't buy models older than the iPhone 12.
We will keep you updated on the status of your sale via email. If you haven't received an update, please be sure to check your junk email folder. If you still cannot see a message from us, please contact our customer service.
If you are unsatisfied with the initial price estimate, you can decide not to sell us your phone. If we have inspected your phone and it is in worse condition than you indicated in the sales form, we will contact you with an updated offer which you can choose to accept or have us send your phone back free of charge.