We add products to our website daily. We recommend that you keep an eye on our website in case a phone you’ve been looking for becomes available. Our customer service is happy to help if you have questions regarding product availability.

At the moment we are focused only on Apple’s iPhones and don’t sell any other devices.

Unfortunately due to the high turnover of our stock, we cannot reserve individual phones.

We have a store in Ruoholahti, Helsinki and you can purchase a phone from there. We accept the most common bank and credit cards as well as cash. Please note that not all of our phones are located in our store. If you have questions regarding the store availability, please contact our customer service.

Unfortunately, due to the high volume of our stock and high turnover, we cannot provide specific details about the phone before purchasing.

All our batteries have a minimum of 80% of the original capacity. Apple lithium-ion batteries are designed to hold at least 80% of their original capacity for a high number of charge cycles, which varies depending on the product.

Apple lithium-ion batteries are designed to hold at least 80% of their original capacity for a high number of charge cycles, which varies depending on the product. We only install new batteries into phones that have less than 80% of the original capacity. You also have a 14-day right to return or exchange the phone in case you’re not satisfied with the battery condition.

No, we don’t. We use equivalent parts that have passed Swappie’s thorough testing process.

After receiving your return, we will process it within 1-5 working days. After this, we will make a refund. If you have any questions regarding the refund, please contact our customer service.

All of our products can be returned within 14 days from the date of arrival. Please note that this requires the product being in the same condition as receiving it. You can make a return by filling out the return form and by using the return label included in the parcel. In case these items are missing from the parcel or if you have questions regarding the return, please contact our customer service.