Start by filling in the sales form on our website. You will receive an initial price estimate and a printable shipping label that you must use to send your phone to us. We will pay the shipping fee. Please don’t send us any accessories, such as the charger or headphones. They do not affect the price and we cannot resell them due to hygiene reasons.

Shipping the phone usually takes 1–3 working days. Once we receive your phone, we will inspect it within 4 working days. If the phone’s condition is as indicated on the sales form, we’ll make the payment directly to your bank account. If it is not in the condition indicated, we’ll contact you with an updated price estimate which you can choose to accept or request the phone back free of charge.