When are you adding additional phones for sale?testi topiWe add products to our website daily. We recommend that you keep an eye on our website in case a phone you’ve been looking for becomes available. Our customer service is happy to help if you have questions regarding product availability.
Does Swappie sell Android phones? How about tablets or computers?testi topiAt the moment we are focused only on Apple’s iPhones and don’t sell any other devices.
Can I reserve a phone?testi topiUnfortunately due to the high turnover of our stock, we cannot reserve individual phones.
Do you have a physical store? Can I buy a phone from there?testi topiWe have a store in Ruoholahti, Helsinki and you can purchase a phone from there. We accept the most common bank and credit cards as well as cash. Please note that not all of our phones are located in our store. If you have questions regarding the store availability, please contact our customer service.
Is it possible to get pictures and/or other details about the phone prior to the purchase?testi topiUnfortunately, due to the high volume of our stock and high turnover, we cannot provide specific details about the phone before purchasing.
Do all batteries have 100% health?testi topiAll our batteries have a minimum of 80% of the original capacity. Apple lithium-ion batteries are designed to hold at least 80% of their original capacity for a high number of charge cycles, which varies depending on the product.
Has Swappie installed new batteries into every phone before selling them?testi topiApple lithium-ion batteries are designed to hold at least 80% of their original capacity for a high number of charge cycles, which varies depending on the product. We only install new batteries into phones that have less than 80% of the original capacity. You also have a 14-day right to return or exchange the phone in case you’re not satisfied with the battery condition.
Does Swappie use original Apple parts in the phones?testi topiNo, we don’t. We use equivalent parts that have passed Swappie’s thorough testing process.