Are the the phones unlocked?Caitriona GogartyYes, all of our phones are unlocked! This means that they are not tied to any service provider, so you can start using your new phone right away.
When will you get more phones in stock?testi topiWe add new products to our web store every day. We recommend that you keep an eye on our website in case a phone you’ve been looking for becomes available. Our customer service is always happy to help if you have any questions about product availability.
Does Swappie also sell Android phones and other devices?testi topiWe currently only buy and resell Apple iPhones. We do not sell any other devices.
Can I reserve a phone?testi topiUnfortunately due to the high turnover of our stock, we cannot reserve individual phones for our customers.
Can I request pictures or more information about a specific phone?testi topiUnfortunately, due to the large size of our stock and high rate of product turnover, we cannot provide pictures or detailed information, such as the battery condition, of specific phones prior to purchase.
Do all batteries have 100% health?testi topiAll our batteries retain a minimum of 80% of the original capacity, which Apple has declared sufficient for normal, good battery performance. Apple's lithium-ion batteries are designed to hold at least 80% of their original capacity for a high number of charge cycles, which varies depending on the product.
Can I expect full battery power?testi topiAll of our batteries retain a minimum of 80% of their original capacity, which Apple has declared sufficient for efficient battery performance. Apple's lithium-ion batteries are designed to hold at least 80% of their original capacity for a high number of charge cycles, which will vary depending on the product. We replace any batteries that have less than 80% of their original capacity.
Does Swappie use original Apple parts when repairing phones?testi topiNo, we don’t. We use equivalent parts that have passed Swappie’s thorough quality control process.