How long does it take to get a refund?testi topiWe will process your refund within 5 business days after we have received your phone. Depending on your bank, the refund should take between 2–5 business days to complete. If you have any questions regarding your refund, please contact our customer service.
What is Swappie’s return policy?testi topiUpon receiving any Swappie product, our customers have 14 days to return their items if they are not 100% satisfied. Please note that the product must be in the same condition as it was received in. You can return your phone by filling out this return form and using the return shipping label included in the package. If you don't have the shipping label or if you have any questions about returning your phone, please contact our customer service.