There’s a problem with a phone I purchased. What should I do?testi topiWe're sorry to hear that you’ve encountered a problem with your phone! Our warranty covers all technical issues with your phone. Please contact our customer service and we will solve the issue for you as quickly as possible. You can reach us via phone, email or the chat on our website. Please note that operating hours will vary depending on your country.
What does the Swappie warranty cover?testi topiThe Swappie warranty covers technical issues with the phone, such as problems with the camera, microphone, speakers, etc. The warranty does not cover damage caused by the customer, however. You can read more about our warranty here. All of Swappie’s products are covered by our extensive one-year warranty. You can choose to extend the warranty to a total of 3 years by buying the extended 3-year warranty at the checkout.
How long is my phone covered by the Swappie warranty?testi topiAll of our phones come with a 12-month warranty. You can choose to extend the warranty to a total of 3 years by buying the extended 3-year warranty at checkout.