Icon for refurbishedRefurbished by Swappie
Icon for warrantyPerforms like new
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For consumers
Icon for refurbished

Refurbished by Swappie

Icon for warranty

Performs like new

Icon for delivery

Fast delivery

Country & Language

For consumersFor businesses

Replace your iPhone easily, whatever the reason

Use Swappie Care to replace your worn down iPhone anytime. Choose any model from a wide selection of iPhones in our online store. Get your chosen iPhone first and return your old phone later.

Starting from €3,99/month

Why choose Swappie Care?

Tired of a weak battery, sluggish performance, or too many scratches? With Swappie Care you can replace your iPhone in any condition. When you replace your phone, we give you a replacement code equal to 90% of the value of a similar iPhone in the condition you bought it in*.

Any wear & tear, dents, cracks or scratches of your old phone do not affect the pricing.

Choose any model as the replacement!

Swappie Care
Replace in any condition**care-green-checkmark
Replace both working and non-working phonescare-green-checkmark
Replace phones with low batterycare-green-checkmark
Choose any modelcare-green-checkmark
Get new phone first, send old phone back aftercare-green-checkmark

*If the value of a similar iPhone has increased in our webstore, the maximum compensation is the price you originally paid for your phone.

**Read more here - Swappie Care T&C’s

How does it work?

Weak battery, sluggish performance, or too many scratches?

Contact Swappie customer service. You’ll get a replacement code for ordering a newly refurbished iPhone from our site!

You'll receive the replacement iPhone and a return kit for the old phone within 1-3 business days!

Pack up the old iPhone and send it to us free of charge! We will refurbish it and get it back to circulation!

We charge a monthly fee of €3,99 - €9,99 for the service. The size of the fee depends on the price of the phone you buy and does not change during the subscription period.

If you replace your iPhone, Care is transferred to your next phone.

If Care is no longer to your liking, you can cancel it anytime.

Swappie Care Terms and Conditions (PDF)

Frequently Asked Questions

We offer Swappie Care for a limited time only after the phone has been bought. Your phone has to be in the condition that you bought it in to be able to subscribe. Message us and we’ll see what is the best solution for your situation.

We'll replace your iPhone if your current device is fully functional. We also offer replacements when your phone's battery health or performance isn't meeting your expectations. Your phone's cosmetic condition, including any scratches or dents, won't affect your eligibility for replacement. You're free to choose any model available in our web store.
We ask you to return your old phone in one piece.

If you have an active Care subscription, message us, and we’ll send you an email with a replacement code worth 90% of your phone’s current value (based on the price in our web store). You can use this replacement code to order a replacement device.
The replacement code can be applied to any iPhone on the Swappie web store; simply use it at checkout and pay only the remaining balance. You’ll receive a return kit along with your replacement phone—use this kit to send back your old phone to us.

The replacement code is worth 90 % of the current value of an equivalent phone to the one you wish to replace in the condition you bought it in. The amount of wear & tear or damage to your phone does not affect the replacement code value. If the replacement code is worth more than the original purchase price due to the current pricing on our website, the value is reduced to what you originally paid.

If you’ve missed a payment, you can easily pay it by visiting Myswappie. Log in using your email address.
Once logged in, select your order and click on "My Subscription". From there, you can update your payment method and complete the outstanding payment.

If you want to cancel your Care subscription, simply visit Myswappie. Log in using your email address.
Once logged in, select your order and click on “My Subscription”. From there, you’ll have the option to cancel your Care subscription easily.