
Wondering about the battery in a refurbished iPhone? It’s one of the most common questions we get. Concerns about battery age, quality, and how long it will last are completely understandable. After all, you need a phone that can keep up with your day.
That’s why we’re here to clear things up. At Swappie, we believe in being refreshingly real about our tech. Every iPhone we sell comes with a battery health guarantee, so you can feel confident you’re getting a device that performs reliably. Let’s dive into what that means for you.
When you get a refurbished iPhone from Swappie, the battery will be in one of two conditions, and both are designed to give you a great experience.
1. A brand new battery with 100% health
For some iPhones, we install a brand new, high-quality battery. This brings its health right up to 100%, giving you the full charge capacity you’d expect from a new device. As experts in refurbishment, we ensure that every replacement is done professionally by our own technicians. And no matter what, your iPhone is always covered by our comprehensive 12-month Swappie Warranty.
2. A battery with excellent health
If the iPhone’s battery still meets our high standards, we’ll keep the battery as is. Every battery in a Swappie iPhone is guaranteed to have at least 86% of its original capacity. It’s not brand new, but it performs reliably for your everyday needs.
When you shop with us, you can choose an iPhone with a healthy battery (86–99% health) or opt for one with a brand new 100% battery for a small extra cost. Either way, you get our 12-month warranty and 14-day free return policy for your iPhone.
You can check an iPhone’s battery health by going to Settings > Battery > Battery Health & Charging. The percentage you see is a measure of its capacity compared to when it was new.
It’s easy to confuse battery “age” with “health.” A battery might be a couple of years old, but if it has been cared for well, its health can still be fantastic. We focus on health because that’s what really impacts your day-to-day experience.
Curious if the battery in an iPhone is the original one? iOS makes it easy to find out.
An “Unknown Part” message simply means a non-Apple battery was installed. It doesn’t mean the battery is low quality. At Swappie, our in-house experts use high-quality parts and thoroughly test every device to ensure it performs perfectly, regardless of this message. If no message appears, it means the phone still has its original battery.
Trust is everything, and our battery promise is central to that. Here’s what you can count on with every Swappie iPhone:
A healthy battery does more than just hold a charge. It ensures your iPhone runs smoothly, responds quickly, and maintains its value over time. A poor-quality battery can lead to a slower phone and the frustration of constantly looking for a charger. With a guaranteed healthy battery from Swappie, you get a reliable phone you can depend on, day in and day out.
We know battery anxiety is real, but it doesn’t have to be a problem when buying refurbished. With Swappie, you get a clear and honest promise: a phone that’s been expertly tested and a battery that’s guaranteed to perform.
Ready to experience tech you can feel good about?